Terms & Conditions

Terms & Conditions

PLEASE NOTE DELIVERIES TAKE 2 - 3 DAYS FROM INITIAL ORDER

 

Welcome to the With Love Jess On-line Ltd website terms and conditions. Please read them carefully before placing your order. By utilizing the withlovejessica.com website and/or placing an order you agree to be bound by the terms and conditions as set out below. Where 'we' or 'us' are stated this refers to With Love Jess On-line Ltd.

You should print a copy of these terms and conditions for future reference.

GENERAL

For the avoidance of doubt, any such contract will be deemed to have been concluded in the UK.  With Love Jess On-line Ltd shall not be liable to any person for any loss or damage, which may arise from the use of the information contained in any of the materials used in the website. You should check the page regularly to take notice of any changes we may have made to the terms and conditions.

INFORMATION ABOUT US 

We operate the website www.withlovejessica.com. We are With Love Jess On-line Ltd.  With Love Jess On-line Ltd is registered in England and Wales under company number 08602069 and has its registered trading address and boutique at 148 High Road, Loughton, ESSEX, IG10 4BE.

SERVICE AVAILABILITY 

The Site is only intended for use by people resident in the United Kingdom and Irish republic ("Serviced Countries"). We do not currently accept orders from individuals outside those countries. Some restrictions may be placed on the extent to which we accept orders from specific countries.

ACCESSING THE SITE 

When using the Site, you must comply with the provisions of our acceptable use policy.

You are responsible for making all arrangements necessary for you to have access to the Site. You are also responsible for ensuring that all persons who access the Site through your internet connection are aware of these terms, and that they comply with them. We will not be liable for any loss or damage caused by a distributed denial-of-service attack, viruses or other technologically harmful material that may infect your computer equipment, computer programs, data or other proprietary material due to your use of this Website or to your downloading of any material posted on it, or on any website linked to it.

Access to the Site is permitted on a temporary basis, and we reserve the right to withdraw or amend the service we provide on the Site without notice. We will not be liable if for any reason the Site is unavailable at any time or for any period. From time to time, we may restrict access to some parts of the Site, or the entire site, to users who have registered with us. If you choose, or you are provided with, a user identification code, password or any other piece of information as part of our security procedures, you must treat such information as confidential, and you must not disclose it to any third party. We have the right to disable any user identification code or password, whether chosen by you or allocated by us, at any time, if in our opinion you have failed to comply with any of the provisions of these terms of use.

INTELLECTUAL PROPERTY RIGHTS 

All rights, including copyright, in the website are owned or licensed to With Love Jess On-line Ltd Any use of the site or its contents, including copyright or storage in whole or part, other than for personal use, is strictly prohibited without prior permissions from With Love Jess On-line Ltd.

You may store, print off one copy and display the content supplied, and may download extracts, of any page(s) from the Site for your personal reference. You must not modify the paper or digital copies of any materials you have printed off or downloaded in any way, and you must not use any illustrations, photographs, video or audio sequences or any graphics separately from any accompanying text. Our status (and that of any identified contributors) as the author of material on the Site must always be acknowledged. You must not use any part of the materials on the Site for commercial purposes without obtaining a written licence to do so from us or our licensors. This includes no material to be reproduced, duplicated, copied, sold, resold, visited or otherwise exploited for any commercial purpose without our express written consent. If you print off, copy or download any part of the Site in breach of these terms of use, your right to use the Site will cease immediately and you must, at our option, return or destroy any copies of the materials you have made.

We do not take responsibility for any links to withlovejessica.com via search engines containing expired promotions.

RELIANCE ON INFORMATION POSTED 

Commentary and other materials posted on the Site are not intended to amount to advice on which reliance should be placed. We therefore disclaim all liability and responsibility arising from any reliance placed on such materials by any visitor to the Site, or by anyone who may be informed of any of its contents.

SITE CHANGES 

We aim to update the Site regularly, and may change the content at any time. If the need arises, we may suspend access to the Site, or close it indefinitely. Any of the material on the Site may be out of date at any given time, and we are under no obligation to update such material.

DISCLAIMER OF LIABILITY 

The material displayed on this Website is provided without any guarantees, conditions or warranties as to its accuracy.

To the extent permitted by law, we hereby expressly exclude all conditions, warranties and other terms which might otherwise be implied by statute, common law or the law of equity; and any liability for any direct, indirect or consequential loss or damage incurred by any user in connection with the Site or in connection with the use, inability to use, or results of the use of the Site, any websites linked to it and any materials posted on it, including damages for:

loss of business;
loss of data;
loss of use;
loss of anticipated savings;
loss of income or revenue;
loss of profits or contracts;
loss of goodwill or reputation; and
wasted management or office time,

whether caused by tort (including negligence), breach of contract or otherwise, even if foreseeable, provided that this condition shall not prevent claims for loss of or damage to your tangible property or any other claims for direct financial loss that are not excluded by any of the categories set out above.

This does not affect our liability for any liability which cannot be excluded or limited under applicable law.

TERMS OF SALE

By placing an order through the Site, you warrant that you are legally capable of entering into binding contracts and you are resident in one of the Serviced Countries.

Once you have placed an order with With Love Jessica, you will receive e-mail confirmation with the details of your order. Your order represents an offer to us to purchase a product which is accepted by us when the goods are dispatched and you receive the e-mail confirmation of dispatch. The acceptance will be complete at the time we send the dispatch confirmation e-mail to you.

This is a contract between you and With Love Jess On-line Ltd. The contract will not relate to any products on the same order which have not been confirmed in the dispatch confirmation e-mail to have been dispatched. With Love Jess On-line Ltd reserves the right to refuse any requests made by you.

PRODUCT INFORMATION 

With Love Jess On-line Ltd takes all reasonable care to ensure that the descriptions and specifications of our goods are correct when they are posted on our website. However where patterned/printed fabrics are used no two garments will be identical due to the nature of the print and how the garment is cut so images on the site will not be exactly the same as the piece you receive but will be as close as possible. While the colour reproduction of the goods on our website is a close representation, the actual colours you see will depend on your own monitor. We can not guarantee or accept any responsibility that the colour displayed on your monitor will accurately reflect the colour of the product on delivery.

PRICING AND AVAILIBILITY

All prices quoted on this website are in pounds sterling, exclude delivery charges and are inclusive of UK sales tax (VAT) at the current rate. If custom or import duties are levied once the good reaches your destination country, you will be responsible for those charges or duties as we have no control over these charges and we cannot predict them. The total cost of the order is the price of the products ordered plus postage and packing charges where applicable.

Whilst we try and ensure that all prices which appear on this Website are accurate, errors may occur and we do not have to provide the Products to you at the incorrect (lower) price.. We reserve the right to refuse orders where product information has been entered onto our website incorrectly including prices and promotional activity. From time to time our retail boutique may run special or local promotions which will not be reflected on our website or we may offer special discounts online that are not available in our retail boutique.

We will normally verify prices as part of our dispatch procedures so that, where a Product's correct price is less than our stated price, we will charge the lower amount when dispatching the Product to you. If a Product’s correct price is higher than the price stated on our site, we will normally, at our discretion, either contact you for instructions before dispatching the Product, or reject your order and notify you that we are rejecting it.

All orders made are subject to availability. We will try our best to keep all stock levels at the same level to what is publicised on the site, but we are not held responsible if an ordered item is no longer available. We will email you confirmation of this rejected order.

MAKING PAYMENTS

We currently use PayPal to process all our orders, which gives you the security of using the worlds biggest online payment processing companies.

PayPal enables any individual or business to pay and get paid online safely and easily from around the world using credit or debit cards.

All payments are received securely via PayPal. All credit/debit cardholders are subject to validation checks and authorisation by the card issuer. If the issuer of your payment card refuses to, or does not for any reason authorise payment, then you will be notified of this immediately at the time of order. Goods will not be dispatched until this pre-authorisation check has been completed. We do not take responsibility if your credit/debit card is used fraudulently as a direct result of being used to buy from our website.

CONSUMER RIGHTS 

If you are contracting as a consumer, you may cancel a Contract at any time within seven working days, beginning on the day after you received the Products. In this case, you will receive a full refund of the price paid for the Products in accordance with our refunds policy. However, postage and packing costs will not be refunded.

When cancelling a contract you must inform us in writing, either by letter or email. You must also return the Products to us as soon as reasonably practicable, and at your own cost. You have a legal obligation to take reasonable care of the Products while they are in your possession. If you fail to comply with this obligation, we may have a right of action against you for compensation.

You will not have any right to cancel a Contract for the supply of any of the following Products; Tights, stockings, hold-ups where they have been removed from original packaging or tried on, briefs or swimwear is non-returnable if the hygiene seal has been broken/removed and earrings unless proven faulty when received by you.

Please see our Delivery & Returns Policy for further information and how to make a return.

PLEASE NOTE SALE ITEMS ARE NON REFUNDABLE AND AN EXCHANGE WILL BE OFFERED. 



WARRANTY 

We warrant to you that any Product purchased from us through our site will, on delivery conform with its description, be of satisfactory quality, and be reasonably fit for all the purposes for which products of that kind are commonly supplied.

IMPORT DUTY 

If you order Products from our site for delivery outside the UK, they may be subject to import duties and taxes which are levied when the delivery reaches the specified destination. You will be responsible for payment of any such import duties and taxes. Please note that we have no control over these charges and cannot predict their amount. Please contact your local customs office for further information before placing your order.

Please also note that you must comply with all applicable laws and regulations of the country for which the products are destined. We will not be liable for any breach by you of any such laws.

WRITTEN COMMUNICATIONS

Applicable laws require that some of the information or communications we send to you should be in writing. When using our site, you accept that communication with us will be mainly electronic. We will contact you by e-mail or provide you with information by posting notices on our website. For contractual purposes, you agree to this electronic means of communication and you acknowledge that all contracts, notices, information and other communications that we provide to you electronically comply with any legal requirement that such communications be in writing. This condition does not affect your statutory rights.

All notices given by you to us must be given to With Love Jess On-line Ltd at the stated address or required email provided to you or set out on withlovejessica.com or in the terms and conditions policies. We may give notice to you at either the e-mail or postal address you provide to us when placing an order. Notice will be deemed received and properly served immediately when posted on our website, 48 hours after an e-mail is sent, or five days after the date of posting of any letter. In proving the service of any notice, it will be sufficient to prove, in the case of a letter, that such letter was properly addressed, stamped and placed in the post and, in the case of an e-mail, that such e-mail was sent to the specified e-mail address of the addressee.

TRANSFER OF RIGHTS AND OBLIGATIONS

The contract between you and With Love Jess On-line Ltd is binding on you and us and on our respective successors and assignees. You may not transfer, assign, charge or otherwise dispose of a Contract, or any of your rights or obligations arising under it, without our prior written consent. We may transfer, assign, charge, sub-contract or otherwise dispose of a Contract, or any of our rights or obligations arising under it, at any time during the term of the Contract.

EVENTS OUTSIDE OUR CONTROL 

We will not be liable or responsible for any failure to perform, or delay in performance of, any of our obligations under a Contract that is caused by events outside our reasonable control (Force Majeure Event).

Events include any act, event, non-happening, omission or accident beyond our reasonable control and includes in particular (without limitation) the following: strikes, lock-outs or other industrial action; civil commotion, riot, invasion, terrorist attack or threat of terrorist attack, war (whether declared or not) or threat or preparation for war; fire, explosion, storm, flood, earthquake, subsidence, epidemic or other natural disaster; impossibility of the use of railways, shipping, aircraft, motor transport or other means of public or private transport; impossibility of the use of public or private telecommunications networks; the acts, decrees, legislation, regulations or restrictions of any government; andpandemic or epidemic.

Our performance under any Contract is deemed to be suspended for the period that the Force Majeure Event continues, and we will have an extension of time for performance for the duration of that period. We will use our reasonable endeavours to bring the Force Majeure Event to a close or to find a solution by which our obligations under the Contract may be performed despite the Force Majeure Event.

WAIVER 

If you breach these conditions and we take no action, we will still be entitled to use our rights and remedies in any other situation where you breach these conditions.

SEVERABILITY 

These terms and conditions are to be construed in accordance with the laws of England and in the event of any dispute or claim associated with these terms and conditions, that dispute or claim shall be subject to the exclusive jurisdiction of the English courts.

ENTIRE AGREEMENT 

These terms and conditions and any document expressly referred to in them constitute the whole agreement between us and supersede all previous discussions, correspondence, negotiations, previous arrangement, understanding or agreement between us relating to the subject matter of any Contract.

We each acknowledge that, in entering into a Contract, neither of us relies on any representation or warranty (whether made innocently or negligently) that is not set out in these terms and conditions or the documents referred to in them. Each of us agrees that our only liability in respect of those representations and warranties that are set out in this agreement (whether made innocently or negligently) will be for breach of contract.

Nothing in this clause limits or excludes any liability for fraud.

VARIATION 

We have the right to revise and amend these terms and conditions from time to time.

THIRD PARTY RIGHTS

A person who is not party to these terms and conditions or a Contract shall not have any rights under or in connection with them under the Contracts (Rights of Third Parties) Act 1999.